Hi @jacquesntc
You’re right, the page is loaded twice and the second time without the anchor tag, moving back to the top.
This is coming from the following JS script: https://help.netcash.co.za/wp-content/plugins/wedocs/assets/js/frontend.js There is a function (lines 415-418) for this purpose for an unknow reason:
// Handle hash router.
if ( window.location.hash ) {
window.location = window.location.pathname;
}
This JS file belongs to weDocs plugin.
I recommend you to browse the documentation of the plugin available here to see if it’s something configurable: https://wedocs.co/docs/wedocs/ (the same issue is happening on their side as well by the way). Otherwise, you should probably open a ticket on the support forum dedicated to the plugin.
Best of luck!
Such a legend. let me browse this and check this out, maby i can manipulate a few things … thanks for the directional search, just incase where and how did you spot this issue
You’re welcome!
The Network Monitor of Firefox DevTools allows to block specific HTTP requests. I used it to isolate the JS file responsible of the redirect.
@jacquesntc It looks like your issue is now fixed. Well done! Feel free to share how you did it and please, don’t forget to mark this topic as resolved in the sidebar. This helps the volunteers find the topics that still need attention. Thank you!
