Support » Fixing WordPress » Can’t find a section of my homepage

  • Hello,

    It has been a long time since I touched WP and forgot way too much. On my home page under testimonials I was using a plugin that is no longer supported. If I go to edit that section doesn’t seem to be there – I searched for the word testimonial and it doesn’t show. I also looked at the template and didn’t find it there.

    Thanks in advance for the help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jerry

    (@jerrymayalor555)

    Hi @boed1,

    You used a shortcode to display the testimonial on your homepage. See image: https://share.zight.com/o0uOEg5E.

    It doesn’t display because maybe you have assigned the wrong shortcode ID or the plugin has already been removed from the WordPress plugin repository, and that’s the reason why the plugin is no longer supported.

    What plugin did you use for your testimonial before?

    Thread Starter boed1

    (@boed1)

    Thanks – I used solid testimonials before but it stopped working. My issue is how to insert the shortcode. I have it for another product but I don’t see how to insert it. (to be clear, I have the actual shortcode – but since I don’t see the place to enter it when I edit the home page using wordpress, I’m not sure how to do it. I see the content for many of the other sections just no testimonials section at all – I do ctrl f – and put in testimonials – nothing. I look at the entire page and don’t seem to find any place it is supposed to go.

    I don’t know WP well at all but would like to relearn it. It seems like when I edit the home page every section has a field that I can edit – I don’t see a field for it.

    Could I perhaps edit the html and just throw in the shortcode where it is missing?

    • This reply was modified 21 hours, 8 minutes ago by boed1.
    • This reply was modified 20 hours, 46 minutes ago by boed1.
Viewing 2 replies - 1 through 2 (of 2 total)
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